When signing a new telecoms or IT contract many companies expect the agreement to be the same no matter what business they may be joining with. CCS Ltd is a managed comms provider North East whose mission is to become a catalyst of a business for raising awareness of miss-selling practices within the telecoms and IT industry. The telecommunications and IT sector generally has a bad reputation when it comes to miss-selling, so at CCS we’re making it our aim to give out industry a well needed boost of reputation and image.
Auto Rollover Contracts are agreements made where the client’s contract automatically renews itself once the 12 or 24 month agreement is over. However, some businesses may not realise that they are signing up to these as at times this clause can be written in the finer details.
An ARC is not something you probably know you are signing up for therefore we ask you to do the following:
Firstly, you cannot be legally bound to an ARC if your company employs less than 10 people.
Ask a legal advisor to check over the contract – this may seem expensive in the short term but if your ARC is rolled over 12 more months that will cost a lot more!
If you don’t understand a section of the contract, don’t be afraid to ask! This will be beneficial for your understanding of the contract and avoid all loop holes!
Check out the company – ask for customer references and information about their history, you’ll know exactly what you’re dealing with!
Take note of any dates that relate to the contract, whether it be new agreements or signing that contract, if you know the dates then you have vital information in case there is the need for future reference!
If a verbal agreement is made ask for a copy of the recording or paper contracts to sign. This will ensure that there is no wires crossed within communication.
If you would like any more Auto Rollover Contracts Advice North East please do not hesitate to visit us at www.ccsmobile.co.uk.
Or if you have ever experienced miss-sold telecoms or IT contracts we want to hear from you. We won’t share any details or information we just want to gather as many case studies as possible to raise awareness of the foul play to other businesses! Simply email us at firstname.lastname@example.org