CCS, keeping the North East up to date with Auto Rollover Contracts
Many businesses are signing contracts which may have small print information that is not being seen or read, therefore continuously people are falling into the loop hole of ARCs.
Here at CCS Ltd, cloud service providers North East we can offer you ARCtelecomtips and ARCBizadvice to ensure that this loop hole is missed. ARCs are Auto Rollover Contracts which can see many businesses believe they are coming to the end of a 12 or 24 month contract but by not reading the fine small print their contract can be automatically rolled over. This can see businesses who are have contracts they don’t want or need stuck in them for a substantial amount of time longer.
A problem for many small businesses can be that they assume the fine print is the same in all telecoms and IT contracts that they may sign from the length of contract, the number of lines and the service you will receive. However, for many businesses there is a common catch which may find you in difficult and expensive situations.
Our ARCadvicehub can help you with ensuring you do not fall or the finer details. By firstly checking out the company; their customer references and their history is important! If you do not understand anything within your contract you have the authority to ask the company or even to get a legal advisor to examine the terms. This may expensive in the short term, however in the long term you’ll know exactly what you’re signing – straight up! Also if a verbal contract is agreed make sure that a copy of the recording is sent to you and all important dates and forms are noted. This means that there can be nothing that you don’t have the correct information on.
If you have been mis-sold a telecoms or IT contract, then we would like to hear from you! You don’t need to mention your company or the company you received the contract from and we won’t share your details! We simply want to collate as many case studies as we can to raise awareness for other small businesses. Simply email firstname.lastname@example.org or call 0191 534 0140.